An 8-week workshop that aligns culturally-consistent messaging with North American speech patterns
Resulting in clear, impactful communication
Increasing Collaboration,
Connection & Performance
For Multicultural Teams
By Reducing communication barriers
It’s deceptively difficult for a multicultural team to effectively do business in English because North American tonality and rhythm directly and profoundly impact meaning in American English.
Because their speech patterns are sending a different message than their words.
Without specialized training, multicultural team members are exchanging confusing and unclear messages.
why?
Consequences
missed business opportunities
less efficiency
decreased empathy
less impact
distrust
weaker engagement
weaker collaboration
uncertainty of intent
disconnection
the
conflict
Unlocking Parallel Communication for Multicultural Teams
A framework developed from over a decade of work with multicultural and multilingual leaders, aligning North American speech patterns and culturally-consistent messaging to create a highly effective form of North American communication - Parallel Communication.
The Solution?
Through Parallel Communication, all of these features will now point:
in the same direction
towards the same objective
for the same message
This creates powerful, clear messaging that reduces ambiguity and enhances understanding.
Every single member of a team, regardless of their native language or culture, can benefit immensely from this in-depth training...
But it can be especially pivotal & empowering for non-native English speakers, whose culture, messaging, rhythm and tonality all send different and often contradictory messages in American English.
Outcomes
More meaningful connections
Increased collaboration
Increased trust
Increased team performance
More positive work environment
Increased business opportunities
Lower employee turnover
Increased Engagement
Improved Conflict Resolution
the
Greater productivity
The Program
1. Recognize
North American English is uniquely challenging because of “Silent Saboteurs” — unwritten rules pertaining to adopting culturally-consistent messaging and speech patterns, as well as the process itself. These unknowns don’t just cause surface-level miscommunications; they lead to frustration, misplaced judgment, and ultimately, a breakdown of collaboration. Your team will discover these blind spots, leading to increased awareness, clarity and confidence.
Silent communication saboteurs
2. Rebuild
Past negative cross-cultural communication experiences often lead to hesitation and avoidance in future interactions. These patterns don’t just silence team members in meetings; they undermine confidence and reshape behaviours, making it difficult for individuals to initiate communication and build genuine connections. Your team will learn how to rebuild confident communication patterns, resulting in increased collaboration, engagement and connection.
Confident Communication Patterns
3. Realign
Mixed signals resulting from a lack of alignment in culturally-consistent messaging and speech patterns present significant challenges for multicultural teams. They often lead to misunderstanding, tension, and distrust as conflicting messages are sent simultaneously. Your team will learn how to realign these critical elements to communicate clear, cohesive messages, unlocking outcomes like increased performance and enhanced job satisfaction
Culturally-consistent Messaging and Speech Patterns
“I know I've said this many times now, but I really want to make emphasis on how touched the attendants were by your presentation and delivery of the content. I'm convinced you changed our lives."
Juntos@ Lead, Airbnb's Latinos & Hispanics ERG
- Andrea Ladino
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