An 8-week virtual workshop that aligns the three key features
of North American communication:
1. Speech patterns
2. Messaging
3. Cultural expectations
Resulting in clear, impactful communication
Helping multicultural teams increase performance and collaboration by reducing communication barriers
It’s deceptively difficult for a multicultural team to effectively do business in English because North American tonality and rhythm directly and profoundly impact meaning in American English.
Because their speech patterns are sending a different message than their words and the cultural expectations.
Without specialized training, multicultural team members are exchanging confusing and unclear messages.
why?
Consequences
missed business opportunities
less efficiency
decreased empathy
less impact
distrust
weaker engagement
weaker collaboration
uncertainty of intent
disconnection
the
conflict
Unlocking Parallel Communication for Multicultural Teams
A framework developed from over a decade of work with multicultural and multilingual leaders, aligning North American speech patterns, messaging and cultural expectations to create a highly effective form of North American communication - Parallel Communication.
The Solution?
Through Parallel Communication, all of these features will now point:
in the same direction
towards the same objective
for the same message
This creates powerful, clear messaging that will never leave the listener unsure of the intent or meaning.
Every single member of a team, regardless of their native language or culture, can benefit immensely from this in-depth training...
But it can be especially pivotal & empowering for non-native English speakers, whose culture, messaging, rhythm and tonality all send different and often contradictory messages in American English.
Outcomes
More meaningful connections
Increased collaboration
Increased trust
Increased team performance
More positive work environment
Increased business opportunities
Lower employee turnover
Increased Engagement
Improved Conflict Resolution
the
Greater productivity
The Program
Week One
Laying the foundations of how the peculiarities and unwritten rules of American English create communication challenges for multicultural teams.
The Challenge with multicultural Team Communication in English
Week Two
Why Perpendicular Communication is so common in a multicultural context, and how it is the direct cause of contradictory and confusing communication.
Perpendicular Model of Communication
Week Three
Understanding the cultural values that inform North American communication and the balance between goal-oriented and relationship-oriented language.
North American Cultural Norms & Expectations
Week Four
Discovering nuanced messaging that focuses on moving the needle in business while maintaining the relationship during conflict.
Messaging that Aligns with Cultural Expectations
Week Five
How American English stress patterns communicate well beyond pronunciation, and how Americans use and interpret stress patterns.
American English Rhythm for Improved Clarity
Week Six
How tonality conveys politeness, assertiveness, sarcasm, and other social cues, and the fine line between sounding enthusiastic and fake.
Tonality as the Foundation of Trust & Connection
Week Seven
How to communicate with clarity & nuance by aligning cultural expectations, messaging & speech patterns that point to one, unified message.
THE POWER OF PARALLEL COMMUNICATION: ONE, UNIFIED, CLEAR MESSAGE
Week Eight
Applying Parallel Communication to real-world professional scenarios, including code-switching to different audiences and contexts.
Real-World Applications & Integration
“I know I've said this many times now, but I really want to make emphasis on how touched the attendants were by your presentation and delivery of the content. I'm convinced you changed our lives."
Juntos@ Lead, Airbnb's Latinos & Hispanics ERG
- Andrea Ladino
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